Pokies123 Casino Terms & Conditions

1. General terms, eligibility and accounts

These Terms & Conditions form a legal agreement between you and Pokies123 Casino concerning your use of the website and related services. They apply to visitors, registered account holders and anyone who otherwise accesses or uses the website, games, account functions or other available content. Other documents published on the website, including the Privacy Policy, Responsible Gambling information and specific game or promotion rules, may also apply. Those documents should be read together with these terms.

You may use Pokies123 Casino only where online gambling is lawful and available to you. You are responsible for checking the laws that apply in your location before registering, depositing funds or playing. Nothing on the website is intended to encourage a person to use the service in a jurisdiction where gambling is unlawful or restricted. If you are located outside Australia, you must also comply with the laws that apply where you are physically present.

You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever is higher. You must also have the legal capacity to enter into a binding agreement. We may request information or documents to confirm your age, identity, location or eligibility. Access may be refused, suspended or restricted if the required information is not provided, cannot be verified or indicates that you are not eligible to use the service.

When creating an account, you must provide accurate, current and complete information. You must update your details if they change and must not register using another person’s name, provide misleading information or create an account for someone else. An account is personal to the registered holder and must not be sold, transferred, assigned or made available to another person.

• Keep your username, password and other login details confidential.
• Take reasonable steps to prevent unauthorised access to your account and devices.
• Notify Pokies123 Casino through the support options available on the website if you believe your account has been compromised.
• Do not use the website for fraud, money laundering, unlawful activity or any prohibited purpose.
• Do not use bots, scripts, software or devices intended to interfere with the website or obtain an unfair advantage.
• Do not attempt to access another person’s account, information or account balance.

Only one account may be opened by each person unless Pokies123 Casino expressly agrees otherwise. If accounts appear to be linked to the same person, household, device, payment method or other relevant information, they may be reviewed. Duplicate or connected accounts may be closed or restricted, and related activity may be cancelled or placed on hold where permitted by law.

Changes to these terms

These terms may be updated from time to time to reflect changes to the website, services, security controls, legal requirements or business practices. The latest version will be made available on the website and will apply from the stated effective date, or from publication if no date is shown. If you continue to use the service after an update, you indicate acceptance of the revised terms. If you do not agree with an update, you should stop using the website.

2. Games, transactions and promotions

An account is required for services involving registration, deposits, withdrawals or play. You are responsible for checking the information shown on screen before confirming an action. Activity completed using your valid login details may be treated as authorised by you unless you have reported a security issue or there is evidence of an error.

Games and features may be added, removed, suspended or changed where reasonably necessary for maintenance, security, technical operation, legal compliance or other operational reasons. Specific game rules, available bet options, result information and restrictions will be displayed with the relevant game or service. You should read those rules before playing because they form part of the agreement between you and Pokies123 Casino.

Game outcomes are determined by the applicable game system and recorded results. Unless a clear technical or processing error has occurred, the result shown in the game or account record will generally be treated as final. If a game is interrupted, incorrectly settled or affected by a system fault, the activity may be reviewed and corrected in accordance with the applicable rules and legal requirements.

You must check the game, stake, option, amount and other details before confirming a wager or gaming instruction. Once accepted, a wager or instruction may not be cancelled or changed except where the relevant rules or applicable law allow it. Pokies123 Casino is not responsible for instructions submitted because of your own error, including selecting the wrong game, stake or payment method.

Deposits and withdrawals

Deposits and withdrawals are subject to the payment methods, verification procedures and conditions made available on the website at the relevant time. You must use a payment method held in your own name or otherwise authorised for your use. A payment may be delayed, rejected or returned if it cannot be verified, uses an unsupported method, appears suspicious or does not meet the applicable requirements.

You are responsible for checking transaction details, including the amount, currency and destination, before confirming a payment. Banks, card providers, digital wallets and other payment providers may apply their own fees or conditions. You should review the terms of your payment provider and consider any tax, reporting or financial obligations that may apply to you.

Identity, age, payment and source-of-funds checks may be carried out before certain transactions are processed or continued access is permitted. You agree to provide reasonable information and documents for these checks. If verification is incomplete, account access and transactions may be restricted until the review is completed.

Promotions and special offers

Any promotion, bonus or special offer will be governed by separate terms displayed with that offer. Those terms may include eligibility requirements, qualifying activity, expiry conditions, wagering or contribution rules, minimum or maximum requirements and other restrictions. You should read the applicable promotion terms before opting in or using an offer. If there is an inconsistency, the specific promotion terms will apply to that promotion to the extent of the inconsistency.

You must not abuse a promotion, create multiple accounts to obtain an offer, use another person’s account or payment method, or take advantage of an obvious technical or pricing error. Pokies123 Casino may review promotional activity and take action where it reasonably considers that an offer has been misused, subject to applicable law.

3. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose. Set a budget and time limit before playing, take regular breaks and avoid chasing losses. You should not gamble while affected by alcohol or drugs, or when gambling could interfere with your work, relationships, health or financial responsibilities.

• Set personal deposit, spending and time limits where suitable.
• Do not borrow money or use essential household funds for gambling.
• Do not increase stakes to try to recover previous losses.
• Review your activity regularly and take a break if gambling becomes stressful.
• Ask for support if gambling no longer feels enjoyable or controlled.
• Use the responsible gambling information and independent support resources available in your region.

Pokies123 Casino may provide tools and support options to help you manage your play. Depending on the services available, these may include account limits, activity information, time reminders, cooling-off periods or account closure requests. You are responsible for using the controls made available to you and for considering whether a break, self-exclusion or additional support is appropriate.

If you request account closure, self-exclusion or a gambling break, you must not attempt to open or use another account to avoid the restriction. Related accounts may be identified and restricted where appropriate. A restriction applied by one operator may not prevent access to gambling services operated by unrelated providers, so you may also need to contact other operators or independent support services.

Privacy and personal information

Personal information is handled in accordance with the Pokies123 Casino Privacy Policy and applicable privacy laws. Information may be collected when you browse the website, register, make a transaction, contact support or use account features. It may be used for account administration, identity checks, payment processing, security, fraud prevention, customer support, service improvement and compliance with legal obligations.

You should review the Privacy Policy for information about the types of personal data collected, how it may be used, when it may be shared and the choices available to you. You are responsible for ensuring that information supplied to Pokies123 Casino is accurate and for protecting personal information displayed through your account.

Acceptable use

You must use the website lawfully and respectfully. You must not upload harmful code, overload or disrupt systems, bypass security, copy or exploit website content without permission, use threatening or abusive communications, or engage in conduct that may damage the service or other users. Suspected misuse may be investigated and relevant records may be preserved where appropriate.

4. Suspension, liability, complaints and general provisions

Pokies123 Casino may suspend, limit or close an account where reasonably necessary for security, verification, responsible gambling, legal compliance, suspected fraud, breach of these terms, payment concerns, technical issues or protection of the website and its users. Further information may be requested before access is restored. Any decision will be handled in accordance with applicable law and relevant account or game rules.

If an account is closed, the treatment of remaining funds or unsettled activity will depend on the reason for closure, the results of required checks, the applicable rules and the law. Amounts connected with fraud, unlawful activity, chargebacks, duplicate accounts, technical errors or other prohibited conduct may be withheld or reviewed where legally permitted. You must not create a new account after closure unless permission has been provided.

The website and services are provided subject to availability. Reasonable steps may be taken to maintain a secure and reliable service, but continuous, uninterrupted or error-free operation cannot be guaranteed. Maintenance, outages, telecommunications problems, third-party failures, device issues and events outside reasonable control may affect access to the website, games, account features or payment facilities.

To the extent permitted by law, you use the website and services at your own risk. Pokies123 Casino is not responsible for loss caused by your failure to protect account details, your use of an unsupported device or connection, inaccurate information supplied by you, unauthorised access resulting from your conduct, or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

Intellectual property and third-party services

The website, including its text, design, branding, graphics, software and other materials, may be protected by intellectual property laws. Unless expressly permitted by law or authorised in writing, you must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit any part of the website. Your use of the website gives you a limited, personal and non-transferable permission to access the service for its intended purpose.

The website may contain links, features or services provided by third parties. Those providers may have separate terms and privacy practices. Pokies123 Casino does not control every external service and is not responsible for content, availability, security or conduct outside its reasonable control. You should review third-party terms before using an external service.

Questions and complaints

If you have a question, believe a transaction or game result may be incorrect, or wish to make a complaint, use the support or contact options made available on the website. Provide enough information for the matter to be reviewed, such as relevant dates, transaction references and a clear description of the issue. Do not include passwords or unnecessary sensitive information in a support request.

Additional information may be requested while a complaint is reviewed. Pokies123 Casino will aim to handle concerns fairly and consistently. You should allow the applicable review process to be completed before submitting duplicate requests through multiple channels. Nothing in these terms prevents you from exercising rights available under applicable Australian law or seeking independent advice.

These terms, together with the policies and specific rules referred to in them, form the agreement governing your use of Pokies123 Casino. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not waive the right to enforce it later. The laws applying to the relevant service and your use of it will govern these terms, subject to any mandatory rights or protections that apply to you.